Warranty: Excellent Wood Products warrants all of "THE PUZZLE-MAN TOYS" products manufactured to be free from defects in the workmanship or the materials under normal use and service. If any part of the product proves to be defective in the workmanship or the materials, and if such part is within 12 months of the date of shipment or invoice, (which ever is the latter), from the manufacturer's factory, first you must have prior written approval for return, then return the item to the factory with transportation charges pre-paid. If the same is found by the manufacturer to be defective in the workmanship or the materials, it will be replaced or repaired, at the manufacturer's discretion, free of charges, and returned to the customer, transportation charges pre-paid by the manufacturer.
-The manufacturer assumes no liability for consequential damages of any kind, due to abuse or otherwise abnormal usage of the product, and the buyer, by acceptance of this product, will assume all liability for the consequences of its use and/or misuse by the buyer or others.
-A defect within the meaning of this warranty in any part or any product shall not, when such part is capable of being repaired or replaced, operate to condemn such product.
-This warranty is in lieu of all other warranties (including without limiting the generality of the foregoing warranties of merchant ability and fitness for a particular purpose), guarantees, obligations, or liabilities, expressed or implied, by the manufacturer or its representatives and by the statute or rule of law.
Warranty Service: No products are to be returned to the manufacturer without having prior approval. Proof of purchase, invoice or shipment from manufacturer within 12 months is required to substantiate any warranty claim.
-Feel free to contact us if you have any questions on the warranty of our products through the application of the products. Please call us at 936-622-3771.
